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Member Services
Reference Questions - Workshop
Support - Listservs
The Pacific Library Partnership's (PLP) System Reference Center supports all the reference and many public service activities of its member libraries that are in PLP's component library systems - BALIS, MOBAC, PLS, and SVLS.
Note: Members of
the Peninsula Library System have an internal, passworded website with
links to reference, Peninsula Libraries Automated Network (PLAN), and
other services on Find Information Digitally Online (FIDO) - http://fido.plsinfo.org/
For more information on the Pacific Library Partnership, go to plpinfp.org
Reference Questions - Second
Level Reference
Stumped by a reference question? Don't have the time or resources to
spend on the question? Our reference researchers will research the
question for you and return their findings to you, or if you prefer, your
patron with a copy to you.
Fill out the
online form or email us at info - AT - systemref - DOT - org.
System Reference Center Flyer 
Use for staff orientation and training. Lists the many ways library staff
can contact the reference center for help with patron questions.
System Reference
Center Reference Policy
Adopted by the Administrative Councils of BALIS, PLS, SVLS and MOBAC in
2005 and updated by SRC staff in 2010.
Workshop Services
The BALIS/PLS/SVLS system administration can set up workshop
registrations and often more. The guidelines not only explain system
services, but also contain useful checklists for program planning.
Workshop_Guidelines
 Workshop_Guidelines
Listservs
The BALIS/PLS/SVLS system administration sets up and maintains
listservs for system committees, which are generally open to members
only. These instructions explain eligibility, obtaining access, and
logging on.
Listserv_archives_instructions
Resources
Libraries' Sharing Initiatives and Issues - Patrons & Services
A potpurri of offerings from and for our member libraries with some resources
- IM, problem patrons, screencasts for online tutorials - and some
related resources.
Librarians as Authors
Some of the librarians in member libraries are authors as well. If you
would like to post your articles or information about books you've
written, please contact Mary Beth Train at the System Reference Center
Califa
http://www.califa.org/
Member libraries, as well as those elsewhere, use Califa's services and
buying power, for databases, ebooks, conference discounts, etc.
Califa blog Log in to see a better view of the website, read the
latest news and to make comments and take surveys.
California Library Systems
http://www.library.ca.gov/services/libraries/libserj4.html
A list of library systems and a link to other system services
administered with the state library.
California Library Laws
Selections from the California Codes and Regulations relating to public
libraries, the State Library, and other library-related matters, in
effect January 1, 2011. This PDF document is 254 pages.
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Statewide Reference Project -
2008 -
Statewide
Focus Groups and Reports 2005 - 2007
Reference
and System Focus Groups and Forums 2004 - 2005
Here are the reports from the group meetings about what the services
of library systems and second level reverence centers should be.
BALIS,
PLS, and SVLS Forums - Fall 2004
MOBAC
Reference Focus Group - July 2005
California
Reference Service Focus Groups - July 2005
California Reference Service
Focus Groups - November & December 2005
Godbe
User Perception Surveys - 2000 - 2001 -
Links are on the SVLS web site.
Millenium Library Survey 2000
Central Coast Library Survey 2005
OCLC User Perception and Technology
Surveys
Information from these Membership
Reports about users' perceptions, new technologies, and demographic
and information seeking behaviors is being used to revitalize the BALIS/MOBAC/PLS/SVLS
System Reference Center and reshape the role of CSLA-enabled library
systems and their reference services.
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